Skip to main content Skip to navigation
    hotelcomply

    One Audit Pack for your hotel’s privacy program

    hotelcomply prepares the assessment, ROPA records, vendor inventory, data-flow map, and guest privacy request procedures independent and boutique hotels need for ownership, counsel, insurer, and audit review, whether you run one property or a small portfolio.
    Request a property snapshotView a redacted sample report

    Documentation service, not a law firm. Not legal advice.

    Sample · fictional property · not legal advice

    See exactly what your Compliance Pack looks like.

    Explore three pages from a fictional hotel package—the same structure delivered for ownership, counsel and audit review.

    Ready when ownership asks where the records are.

    See fuller sample →

    What the Package Delivers

    Practical records your team can keep using.

    The Compliance Package documents your hotel systems, vendors, and guest privacy workflows in a format designed to support ownership, counsel, and audit review.
    $1,995

    per property, one-time · founding price

    $2,500

    standard price per property, one-time

    No account or checkout.

    Optional ongoing access may be offered later.

    Package deliverables

    • Operational privacy assessment for the confirmed scope
    • ROPA records for properties confirmed during discovery
    • Vendor inventory with DPA status and controller, processor, or service-provider classifications
    • Guest privacy request procedures and response templates
    • Internal privacy handling guide
    • Hotel systems and data-flow map showing where guest and employee information is collected, shared, and retained
    • Branded Compliance Pack designed for ownership, counsel, and audit review

    Sample Compliance Package

    Walk the real CCPA / CPRA Audit Pack structure

    Cover, executive posture, prioritized actions, data mapping, vendor DPA rows, and supporting documents — full sample structure with fictional Bayview hotel data.
    Explore sample Audit PackView sample pages

    Vendor Privacy Directory

    Review common hotel vendor privacy questions.

    Compliance Posture Summary

    See how the package supports owners, carriers, lenders, and counsel.

    Inside the Audit Pack

    See the evidence. Understand the gaps. Know what comes next.

    Explore the structured reporting that connects your hotel's systems, vendors, privacy records, and operational follow-up.

    Inside a 23-page CCPA/CPRA example pack

    One page tells management where the evidence stands, then breaks it down by section so the gaps are visible before anyone reads further.

    Partial excerpt · p. 5
    Executive Summary excerpt: evidence readiness 68%, 13 of 19 checks with evidence, 6 readiness actions, readiness by section from 25% to 100%, and the top five priority action items with California Civil Code references.
    Evidence readiness
    68% here: the share of readiness checks with evidence recorded. It measures documentation, not legal standing.
    Readiness by section
    Consumer rights at 25% (1 of 4) shows where follow-up concentrates.
    Readiness actions
    Six, one per check without evidence, each expanded in the action plan.

    From a pack still marked Draft, with five data integrity issues to resolve. The six readiness actions are separate from those issues.

    Also included Methodology, applicability, disclosures, controls, attestation, and more
    • Data Integrity Checkp. 3
    • Methodology, evidence sources, scope boundaries, and limitationsp. 4
    • Business applicability and personal information scopepp. 9–11
    • Lawful basis reviewp. 13
    • External disclosures and privacy policy documentationpp. 14–15
    • Training, security controls, and internal governancepp. 18, 20
    • Risk assessment and cybersecurity audit documentation statusp. 21
    • Management attestationp. 22

    Excerpts come from a real Audit Pack export with identifying details redacted; page count and content vary by engagement. hotelcomply organizes operational evidence and follow-up. The pack does not certify compliance, provide a legal determination, or constitute an independent cybersecurity audit. Management attestation is an operational acknowledgment, not certification.

    How it works

    1. 01

      Start with a property snapshot

      An early view of vendor documentation gaps and the hotel systems that shape scope.

    2. 02

      Confirm the operating scope

      A short discovery call confirms property count, requirements, vendors, and what your team provides.

    3. 03

      Receive the Compliance Package

      Processing records, vendor documentation, guest-rights procedures, data-flow map, and the Audit Pack.

    Chris Suarez · Founder

    23 years in luxury hospitality. Built the service I couldn't find.

    Chris Suarez built hotelcomply from 23 years of luxury hotel operations experience across Four Seasons, Waldorf Astoria, and independent luxury properties. Every deliverable is shaped by the systems, vendors, ownership questions, and operating realities hotel teams manage every day.

    Why HotelComply

    Designed for hotel operators, not generic templates.

    Built from hotel operations

    The work starts with the systems hotels actually use, including the PMS, booking engine, CRM, payment platforms, Wi-Fi, HR, CCTV, guest messaging, and analytics tools.

    Vendor-specific by design

    hotelcomply organizes vendor lists, DPA status, processor-role notes, sale/share review points, and the documentation gaps your team should resolve.

    A service, not a rollout

    hotelcomply does the documentation work with your team. There is no new system to implement, nothing your properties must adopt, and no long-term contract required.

    Designed for real operating and ownership needs.

    The completed records are based on the information provided by the hotel and are designed to support the practical review moments operators actually face.
    • Ownership and asset-management reporting
    • Counsel review
    • Insurance, financing, or transaction diligence
    • Regulatory inquiry response
    • Internal accountability across properties

    See where the gaps are first.

    A property snapshot surfaces vendor documentation gaps and hotel systems that may touch guest, employee, or applicant data — before discovery confirms scope.
    Get Property Snapshot

    Already know your scope?

    hotelcomply supports operational compliance workflows and documentation. It is not a substitute for legal counsel.