Booking & reservation

Contact details, stay dates, booking channel and reservation preferences may be recorded across booking and property systems.

Keep your confirmation and identify both the booking channel and the hotel contact if you want to ask about your information.

Payment & folio

Billing details, charges and transaction references may remain in financial systems. This does not establish that a hotel retains your full card number.

Keep the folio you need. Ask about financial record retention separately from marketing or guest preferences.

Wi-Fi & connectivity

Device identifiers, sign-in details and connection records may be processed by a network provider. Linking these to a person depends on configuration.

Review whether you created a separate network account. Ask the provider about retained connection records if relevant.

Mobile key

Digital credentials, access events and app information may be handled by different systems. Mobile key use alone does not establish continuous tracking.

Review permissions you no longer need. Ask about access logs separately from the mobile app’s own information.

CCTV in shared spaces

Cameras may record images in monitored areas. Selecting this category does not establish that you were filmed or that footage is still retained.

Record the relevant place and time privately if you have a specific question. Ask the responsible operator about its retention practice.

Dining, spa & services

Transactions, bookings and preferences may be held in separate service systems. The provider may differ from the hotel operator.

Review service receipts to identify providers. Direct questions to the organization responsible for that service.